Hi! How can I help you today?
AI Assistant · 5m ago
I want to cancel my order and get a refund, but the cancel button doesn't work.
You · 4m ago
I understand you'd like to cancel your order. Since this involves a refund and a potential technical issue, let me connect you with a team member who can help right away.
AI Assistant · 3m ago
Transferring to a human agent...
You're now chatting with Sarah Agent
Hi! I can see you're having trouble cancelling order #ORD-4521. Let me take care of that for you right now.
Sarah Agent · 1m ago
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