Chat Widget

Intercom-style customer-facing chat widget prototypes

Launcher Button

Floating chat button on a website page with unread badge

Trigger

Proactive message bubble above the launcher button

Home Screen

Opened widget with greeting, conversations list, search

Conversation

Active chat with message bubbles, typing indicator, composer

Bot Conversation

Chat with AI assistant, sparkle icon, order lookup

Bot → Human Handoff

AI transfers conversation to a human agent mid-chat

Bot + Article Suggestions

AI suggests help articles as inline cards during chat

Pre-Chat Form

Name, email, and message form before starting a conversation

Offline / Away

Leave a message form when no agents are available